Shop FAQs

Auckland Art Gallery Toi o Tāmaki online shop gladly accepts Visa, MasterCard and PayPal.

For orders shipped within Auckland and the North Island, please allow 2-3 business days for delivery.

For orders delivering to rural addresses and the south island, please allow an extra business day for delivery.

International delivery should take 5 to 10 business days for standard international air and 2- 6 business days with an international courier to reach your country, provided there are no unforeseen circumstances.

Delivery of orders placed around public holiday times may take longer than the target delivery times set out above.

Please see Delivery and Returns for more information.

 

To determine shipping please begin the checkout process. After entering your address, you can review your order with shipping charges added.

Goods delivered internationally may be subject to the relevant duties and taxes applied by the country the goods are delivered to. You are responsible for all customs duties, tariffs and taxes that apply to your purchase.

Delivery should usually take 5 to 10 business days* for standard international air and 2–6 business days* with an international courier to reach your country, provided there are no unforeseen circumstances. Orders placed around public holidays may take longer to be delivered.  

*Because New Zealand Post does not directly control all parts of the delivery chain, we cannot guarantee that your item will always reach its destination within the target delivery times. Delivery to areas outside major cities, or where your item is dutiable or held in Customs, may take longer.

We don’t currently offer a Saturday delivery service.

Auckland Art Gallery Toi o Tāmaki online shop is dedicated to providing quality products to its customers. If you would like to return your order contact us immediately on +64 9 980 5333 or via email at shop@aucklandartgallery.com. Please see Delivery and Returns for further information. 

While the online shop currently has an extensive range, the Auckland Art Gallery Toi o Tāmaki has over 2,000 products. Please contact us at shop@aucklandartgallery.com if there is a product you would like sent to you and we will try our best to accommodate your request.

Auckland Art Gallery Toi o Tāmaki online shop shares its stock inventory with the physical Auckland Art Gallery Toi o Tāmaki shop located in Auckland, New Zealand. As a result, all products are subject to availability. Please email us at shop@aucklandartgallery.com or phone +64 9 980 5333 with the product name and quantity you are after and we will let you know as soon as this product is back in stock.